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Redding Bank of Commerce
Mission Statement
To be the premier provider of quality financial products and services to the business and professional communities, while enhancing shareholder return and providing a rewarding and challenging work environment. To recognize the special needs of the business person and professional, to create and deliver financial products and services which represent exceptional value to our clients creating loyalty, and to service the community with integrity and pride.
Values
HONESTY AND INTEGRITY
* We will be straightforward, timely and truthful in all our dealings without compromise. Our reputation is earned by our high business ethics based on our history of fair play no matter what the circumstances. We maintain the highest standards in our dealings with employees, customers, suppliers, and shareholders and within our community.
* High business ethics requires high personal ethics. We believe responsible people produce exceptional results.
FAIRNESS
* We will foster long-term relationships with our customers by being consistent and fair.
* Our employees will be treated with respect and fairness. We will maintain a non-judgmental environment to build trust among our employees.
* We expect our employees to be loyal to the company, by being considerate to each other, and to our customers, treating them with respect and understanding.
* Maintaining the privacy of our customers and employees information is a tenet that cannot be violated.
QUALITY
* All activities will focus on delivering quality service and products. We will strive to improve our processes, products, services and ourselves in all our actions. "Remember change is the only constant."
* We will do our work right -- the first time.
* Be responsible for your actions. A responsible person produces high quality products and services thereby creating trust and confidence in your fellow employees and customers.
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